When we're not out riding, we’re hard at work in Madison, WI.
We’d love to help you out.
As our Saris team adapts to the changing global environment due to COVID-19, as well as increased product demand, we wanted to share what you can expect from our customer support team at this time.
Our incredible support team is still available to assist with requests remotely. Out of an abundance of caution and in an effort to keep our community and employees safe, we are no longer offering in-person support for drop-offs, pick-ups, orders, or troubleshooting until further notice. If you require in-person assistance, please inquire with a local bike shop.
To get in touch, please reach out to firstname.lastname@example.org, or by phone Monday - Friday from 10am - 3pm CDT, at 800-783-7257. Due to an unprecedented number of requests, you may experience a delay in response. Please know our team is working hard to respond to all requests as quickly as possible.
We appreciate your patience and understanding during this time.
Need to change an order?
If you have questions or need to make changes to an order placed through our site, please contact us by phone during normal business hours.
Want to know which Saris bike rack fits your vehicle?
Search our database using the Online Fit Guide.