Phantom 5

Phantom 5 Indoor Cycle


$2,599.99

SKU: I5000



VirtualTraining
Bluetooth Smart
ANT+

The Real Deal.

You demand a great bike fit. You expect a highly effective workout. You want the most realistic ride possible. In essence, you want every aspect of your indoor cycle to duplicate the experience of riding outdoors.

Sound familiar?

Stocked with four points of micro-adjustments, a controlled resistance unit and a frame suited for Tour de France stage-ending sprints, the Phantom 5 is built for top professional athletes — yet easily adaptable for any level of rider. Plus, the onboard PowerTap power meter lets you know exactly how hard you're working.

PDF Downloads

  • Bluetooth Smart and ANT+ compatible.
  • Controlled resistance technology allows precise regulation of power, slope, or gearing.
  • PowerTap technology provides +/- 1.5% accurate power feedback.
  • Seamlessly integrates with CycleOps VirtualTraining.
  • Controlled resistance allows you to target power, slope or gearing.
  • Precise resistance control lets you dial up the difficulty level for any workout intensity.
  • PowerTap power meter provides +/-1.5% accurate power feedback.
  • Four points of adjustment to duplicate the fit of your outdoor bike.
  • Freewheeling hub lets you stop pedaling and coast whenever you need to recover between efforts.
  • 48-pound flywheel makes the unit ride and look like an outdoor bike, while the rear-location keeps it out of the "sweat zone."
  • Road-style handlebars allow for posture and riding positions that replicate the feel of your outdoor bike.
  • Steel frame and stable platform is ideal for sprinting workouts or hill climbs.
  • Dual capacity water bottle holder to keep you hydrated for the long haul.
  • Power supply cord included.
  • CycleOps saddle included; can be swapped out for a more customized ride.
  • Pedals not included. Compatible with standard 9/16 pedal axle.
  • Complimentary 2-Week Free Trial for CycleOps VirtualTraining included.
  • Includes a mini ANT+ USB stick for use with desktop version of CycleOps VirtualTraining.
  • The Phantom 5 is intended to be used with an iPad or Android tablet running the CycleOps VirtualTraining application and does not come with a computer. Please see here for further compatibility and required ANT+ adapters.
  • The Phantom 5 is compatible with most ANT+ CycleOps or PowerTap products such as the Joule GPS, but doesn't work with the CycleOps Cervo (a.k.a. the little yellow computer) or Joule 1.0. Contact us if you have compatibility questions.
  • Download the Phantom Fact Sheet PDF

Our indoor cycles carry a 10-year warranty on the frame*Learn more

REVIEW SNAPSHOT®

by PowerReviews
CycleOpsPhantom 5 Indoor Cycle
 
4.0

(based on 10 reviews)

Ratings Distribution

  • 5 Stars

     

    (5)

  • 4 Stars

     

    (2)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (0)

70%

of respondents would recommend this to a friend.

Pros

  • Stable (6)
  • Comfortable (5)
  • Easy to set up (5)
  • Quiet operation (4)
  • Smooth operation (4)

Cons

No Cons

Best Uses

  • General fitness (4)
  • Low impact exercise (3)
    • Describe Yourself:
    • Avid cyclist (4), Competitive cyclist (4)
    • Was this a gift?:
    • No (4)

Most Liked Positive Review

 

Cycleops finally got the Phantom 5 right!

I got the Cycleops 420 in November in 2013 and to be quite honest, it never worked well. And I left a negative review of the 420 indoor cycle and I was sorely...Read complete review

I got the Cycleops 420 in November in 2013 and to be quite honest, it never worked well. And I left a negative review of the 420 indoor cycle and I was sorely disappointed. I was very skeptical that the Phantom 5 would be much better. But to my surprise and utter joy, this indoor cycle is a joy to ride. The review of this indoor cycle needs to be broken down into two intertwined categories - the bike itself and the software that controls it.

The bike: a remarkable upgrade from the 420. The changes were subtle, like the addition of Bluetooth, but those changes complete transforms the indoor cycle. Gone are the days of repeatedly trying to sync the sensors. Now, you turn the bike on (or plug it in) and it just works. The controlled resistance is actually controlled resistance. The software program/routes control the resistance with amazing precision. You feel the resistance increase as you are going up a 6% grade and feel it release when heading down the other side. The new little remote control changes the gears and gives the bike a "life-like" feel. It finally does everything it says it does. Riding it is a joy. And a serious workout. I have used it extensively over the winter to keep the speed and tone that I achieved during the Spring/Summer season. I have the cycle right in front of a 40" screen TV for added enjoyment. I have recommended this indoor cycling to others and have no reluctance in doing so.

The software: Wow! I complained earlier that it was very buggy and either quit frequently or would not sync with the sensors. They have essentially fixed those issues. The virtual training software is amazing. It makes the indoor cycle truly versatile for training and the much dreaded "interval training." I found that using this indoor cycle regularly (at least 4 times a week) has made me a much stronger cyclist when I finally get outside for a "real ride."

The improvements between this and 420 are night-and-day. To say that I am very happy with the Phantom 5 is an understatement. Thank you Cycelops for working to perfect the indoor cycle.

VS

Most Liked Negative Review

 

Hardware vs. Software

It has been very difficult for me to review the over all product objectively so I had to group my assessments/opinions into two catageories as such:
1. The Hardware: Which is the...Read complete review

It has been very difficult for me to review the over all product objectively so I had to group my assessments/opinions into two catageories as such:
1. The Hardware: Which is the actual indoor cycle itself
2. The Software: Which is the Virtual Training Software

Here are my thoughts and opinions for each:

Hardware (CONS)
1. Most frustrating is that the bike resistance cannot be adjusted without a widget such as a tablet, phone, or PC. The hardware is essentially useless without at least one of these or without the purchase of a remote for an additional $60 on already $2200+ indoor bike. Whether you have the widget or not do not plan on being able to just get on the bike and ride.

2. The seat post boss when adjust to my fit needs rubs my thighs with every pedal stroke. Also, if you have a short partner/wife/family member etc... you will most likely need to purchase a different saddle height adjustment post. Not sure if the shorter post will still accommodate taller people or if you will need to swap them out when switching riders. For my wife the seat post level rubs on her legs regardless of its rotation (She is 5'4" and the stock seat heigh is too high for her).

3. If you sweat generously (like on 1 hour plus ride) the sweat off the back side of the rider wets the inertial wheel and interferes with the resistance/control loop.

4. The leveling pads require you to hunt down a wrench to adjust them. Not ideal if you move your bike around a lot to clean underneath it or to use it outside in the sun on a nice day etc....

5. Shifting is actually awkward when trying to use a widget such as a PC/tablet/phone. It is not convenient to place the widget on the handle bars or near it for several reasons. First being you want the handle bars for shifting positions and the second reason being is that dripping sweat on touch screens has the effect of stopping or sometimes even loosing your ride. Very frustrating especially if you are in "Race Mode." So this puts the devices somewhere off to the side so you have to know shift your body away to shift gears with sweaty hands on touch screen or keyboard.

6. I personally do not like the adjustment levers being on all different sides of the bike but this is not a big deal just a nit pick.

Hardware (PROS)

1. Very stable frame and bike.
2. Beautiful industrial design
3. Easy to move around with a balanced center of mass
4. Smooth pedaling with a "road like feel" under steady state resistance control

Software (CONS)

1. Free Ride at the time of this writing is limited to "1 hour" i.e. an effort to "force you" to subscribe to Virtual Trainer
2. Virtual Trainer subscription for PC is different than for tablet etc... i.e. If you buy one you don't get access on all your home devices. You must subscribe each "type of device"
3. There is significant lead/lag in the control loop from so many aspects. For example if you consider the visual cue for a grade change on the screen you do not feel it immediately. Some time must pass before you feel the change in grade compared to the visual cue. This is also true for shifting. When you shift from one gear to the next significant time passes.
4. Better need for quality control on the virtual routes. Some routes simply do not belong in the data base due to their poor quality and impact on the control loop.
5. Software does not sync between various devices i.e. tablet and pc for example. All syncing only takes place via the online portal.
6. The route creation/editor portion of the software still needs some work. Difficult to get KML files to import natively. Units appear to be defaulted to metric on the PC. Little quirks but enough to merit mentioning.
7. Estimated cadence has got to be way off. Especially on downhill rides. The downhill experience is a night mare and almost not even part of the workout. A compete waste of time and very very annoying.

Software (PROS)

1. Online challenges and races are a great motivator
2. The certified routes are excellent
3. Easy to use and understand from a workout perspective.

Conclusion:

Overall when the bike and routes perform well together the system is wildly fun and makes for great workouts. I highly recommend the product only if you can live with its current quirks. The reason why I rated it only 2 stars is due to the MSRP (expect to pay ($2200+ to $2700 depending on when and where the promotions are going on). At this price point I feel as if some of the more obvious details should not have been "rolled out the door" i.e no shifting mechanism native to the bike?

Reviewed by 10 customers

Displaying reviews 1-10

Back to top

 
2.0

After two years I'm still disappointed & dangerous

By 

from Lavallette, nj

Pros

  • Easy To Set Up
  • Stable

Cons

  • Locks up and can injury your knees or muscles
  • Rough Operation

Best Uses

    Comments about CycleOps Phantom 5 Indoor Cycle:

    I researched extensively to find a indoor cycle that would have a real world feel. I ride 30,000 miles a year outside and I'm on Strava as Bikebeast. I wanted an indoor bike to use when it snows or temps drop to single digits. I asked a lot of questions even of the maker of the virtual training software and cycleops as makers of the Phantom 5. My major complaint which I contacted cycleops about and which was never addressed is that the bike will lock up and the pedals will not move. Last year and this year I have injuries my knee because in the middle of a ride I'll have a great cadence going and the wheel locks up and the pedals will not move. It is the worst thing to have happen on a bike. There are times it works well but often this happens and even today I rode outside and the injury bothers me. Even on questionable weather days I'd rather ride outside than risk re-injurying my knee which has been caused by it locking up. This never happens on the bike yet on the phantom 5 it will happen at least 1 in every 5 rides and that is unacceptable. The software and bike interface needs to be fixing so it never locks up. The last software obviously acknowledges this is a problem because it claims to eliminate lock ups but it still happens. It really stinks that even when you find a good cadence even on a flat road (virtual road) that it will randomly lock up or almost lock up so that you have to stand on the pedals so hard just to try and keep them moving that is very disturbing because this doesn't happen on the road. I bought this hoping to train for the mountains but after hurting my knee each year I'm becoming very weary that the software and phantom 5 needs to become more realistic. I can ride 30000 miles on a road bike and climb 1,000,000 feet each year yet five rides in the winter on the phantom 5 where it locks up strains my muscles and injuries my knee. Please virtual training and cycleops find a way to prevent lock up of the wheel and the pedals.

    • Describe Yourself:
    • Competitive Cyclist
    • Was this a gift?:
    • No
     
    3.0

    Wish it was better

    By 

    from SLC

    Pros

    • Comfortable
    • Easy To Set Up
    • Quiet Operation
    • Smooth Operation
    • Stable

    Cons

    • Big lag
    • Needs manual adjustment option
    • Not compatible with other virtual training apps

    Best Uses

      Comments about CycleOps Phantom 5 Indoor Cycle:

      I purchased this after a lot if research and am marginally satisfied. Like a lot of things about it. However there is a significant lag when changing gears/ resistance. I think two changes would make a big difference. Allow me to also change resistance mechanically so I can get immediate effect of the change an open it up to other training apps. While I like cvti want to try others and am frustrated it doesn't sync. Keeping it closed doesn't allow me flexibility in my training.

      • Describe Yourself:
      • Avid Cyclist
      • Was this a gift?:
      • No
       
      4.0

      Loving it so far...still working out some bugs

      By 

      from Wasilla, AK

      Verified Buyer

      Pros

      • Comfortable
      • Easy To Set Up
      • Easy To Use
      • Stable

      Cons

        Best Uses

        • General Fitness
        • Performance Training

        Comments about CycleOps Phantom 5 Indoor Cycle:

        I live in Alaska so spend a lot of the year training indoors. We bought the Phantom 5 to keep miles off the road bikes and make it easy for both of us to use the same piece of equipment. I was excited about the virtual training app but so far when I've tried to do a simulated ride the automatic resistance ends up being so high I can barely turn the crank. So still working out some bugs but I think in the long run it will be a great investment!

        • Describe Yourself:
        • Avid Cyclist
        • Was this a gift?:
        • No
         
        5.0

        This is awesome!!

        By 

        from Morgantown West Virginia

        Verified Buyer

        Pros

        • Comfortable
        • Easy To Adjust
        • Easy To Set Up
        • Easy To Use
        • Quiet Operation
        • Smooth Operation
        • Stable

        Cons

          Best Uses

          • General Fitness
          • Low Impact Exercise

          Comments about CycleOps Phantom 5 Indoor Cycle:

          I have just started riding in the last year. I am nearly 50 years old, and wanted to get back into better shape, lose some weight and complete a fifty mile ride when I turn fifty. Long story short, I fell in love with bike riding. I have put about 1000 miles on my Cannondale in the last 6 months. So the CycleOps was my solution to keep riding in the winter. I did quite a bit of research, and finally settled on the phantom 5. It was a bit tricky to get it home, since a signature was required. Got it Monday morning. I put it together that evening (45 min at max), and the next evening, installed the app, connected the system via blue tooth (no problems , less than five minutes) and was riding in "Denver" that evening :) I have had it now about a week, put a little over a 100 miles on it, and I absolutely love it! I adjusted the settings so they were identical to my road bike. It feels very similar, except the saddle is a bit different (will probably replace, since I like my Cannondale one better). Regarding Virtual reality: Would give it an A minus, actually i would give it an A. It works pretty darn well. A little delay, sure, sometimes a jerky part , sure. But overall - it way beats staring at a wall, or watching TV. The criticisms here are a bit too tough and unwarranted. Nothing is perfect, but for something that allows can ride outside virtually - this does about as good as job as i can imagine! Pros: Easy to assemble, easy to connect to bluetooth, App works well, virtual riding is awesome, solid construction, beautiful frame, put on your own pedals, can match your own bike in settings, fairly quiet Cons: Resistance is a bit higher than my bike (figure it is ok, just will get stronger :)). Would rather shift gears on the handlebars, but not a big deal doing it on the ipad (just rest it on the handle bars), So in summary, would buy it all over again!

          • Describe Yourself:
          • Casual/Recreational Rider
          • Was this a gift?:
          • Yes
           
          5.0

          This is awesome!!

          By 

          from Morgantown West Virginia

          Verified Buyer

          Pros

          • Comfortable
          • Easy To Adjust
          • Easy To Set Up
          • Easy To Use
          • Quiet Operation
          • Smooth Operation
          • Stable

          Cons

            Best Uses

            • General Fitness
            • Low Impact Exercise

            Comments about CycleOps Phantom 5 Indoor Cycle:

            I have just started riding in the last year. I am nearly 50 years old, and wanted to get back into better shape, lose some weight and complete a fifty mile ride when I turn fifty. Long story short, I fell in love with bike riding. I have put about 1000 miles on my Cannondale in the last 6 months.

            So the CycleOps was my solution to keep riding in the winter. I did quite a bit of research, and finally settled on the phantom 5. It was a bit tricky to get it home, since a signature was required. Got it Monday morning. I put it together that evening (45 min at max), and the next evening, installed the app, connected the system via blue tooth (no problems , less than five minutes) and was riding in "Denver" that evening :)

            I have had it now about a week, put a little over a 100 miles on it, and I absolutely love it! I adjusted the settings so they were identical to my road bike. It feels very similar, except the saddle is a bit different (will probably replace, since I like my Cannondale one better).

            Regarding Virtual reality: Would give it an A minus, actually i would give it an A. It works pretty darn well. A little delay, sure, sometimes a jerky part , sure. But overall - it way beats staring at a wall, or watching TV. The criticisms here are a bit too tough and unwarranted. Nothing is perfect, but for something that allows can ride outside virtually - this does about as good as job as i can imagine!

            Pros:
            Easy to assemble, easy to connect to bluetooth, App works well, virtual riding is awesome, solid construction, beautiful frame, put on your own pedals, can match your own bike in settings, fairly quiet

            Cons:
            Resistance is a bit higher than my bike (figure it is ok, just will get stronger :)). Would rather shift gears on the handlebars, but not a big deal doing it on the ipad (just rest it on the handle bars),

            So in summary, would buy it all over again!

            • Describe Yourself:
            • Casual/Recreational Rider
            • Was this a gift?:
            • Yes

            (2 of 2 customers found this review helpful)

             
            4.0

            Gets the job done with room for improvement

            By 

            from Atlanta, GA

            Pros

            • Comfortable
            • Easy To Adjust
            • Quiet Operation
            • Smooth Operation
            • Stable

            Cons

            • Difficult To Set Up

            Best Uses

            • General Fitness
            • Heart Rate Training
            • Low Impact Exercise
            • Performance Training
            • Weight Loss

            Comments about CycleOps Phantom 5 Indoor Cycle:

            The bike feels pretty good once I put my road bike next to it and adjusted it to match. The settings I ended up with are pretty extreme despite my road bike being pretty average, I think, so I think this the spectrum of adjustment points is a bit off. I had to move the seat as far forward as possible on the "seat tube" adjustment and then also slide it forward on the rails to get to my road setup versus the crank location. Otherwise by default you are way too far behind the crank. I expect it to be even worse for triathletes so I'm curious for some feedback from them. With that side all the way up, I also had to slide the bars all the way to just about the stops and drop them almost all the way down. I have maybe another half centimeter on reach and drop if I want it, so I am comfortable, but at 5'9" I could see a lot of riders not being able to accommodate their fit without something custom. I wish they would offer aftermarket or CycleOps replacement bars and seat tubes to offer some additional reach/drop and seat tube effective angles.
            Otherwise the feel isn't bad. The bars feel better than I expected. Yes they are made of "gymnasium" but they feel bulletproof and will last forever while feeling good on the hoods, drops, and tops. I bet clip-on aerobars would fit fine if you wanted and grip very well.
            The flex/mobility isn't the same as a bike but that's ok. I have my most doubts about how it would be for out of the saddle sprinting, but I don't think the resistance mechanism will really support that kind of training so it might not matter.
            On that note... The resistance is a fabric pad forcibly pressed against the flywheel. That makes it akin to a brake and that's how it feels. It isn't as good as magnetic resistance which has a springier more realistic feel. It isn't terrible and it works just fine for long workouts and threshold work. It takes a bit to ramp up - up to 10 seconds to really settle in from a recovery interval into intensity.

            • Describe Yourself:
            • Competitive Cyclist
            • Was this a gift?:
            • No

            (1 of 1 customers found this review helpful)

             
            5.0

            Huge FAN of the Phantom 5

            By 

            from New York

            Verified Buyer
            Site Member

            Comments about CycleOps Phantom 5 Indoor Cycle:

            This is the way to go!!!!! With the Phantom 5 and Virtual Training you have everything you need to develop as a cyclist. I ride all over the world virtually. One day I climb Stelvio the next day I ride in Iceland to recovery. The workouts have translated in preparing me for a great outdoor racing season.

            Also, by using the Phantom my Roadbike and TT bike are not getting the wear and tear of indoor training.

            I am a HUGE fan!!!!!
            Ric Wolf

            • Describe Yourself:
            • Competitive Cyclist

            (3 of 3 customers found this review helpful)

             
            5.0

            Cycleops finally got the Phantom 5 right!

            By 

            from Ocala, FL, USA

            Verified Buyer
            Site Member

            Comments about CycleOps Phantom 5 Indoor Cycle:

            I got the Cycleops 420 in November in 2013 and to be quite honest, it never worked well. And I left a negative review of the 420 indoor cycle and I was sorely disappointed. I was very skeptical that the Phantom 5 would be much better. But to my surprise and utter joy, this indoor cycle is a joy to ride. The review of this indoor cycle needs to be broken down into two intertwined categories - the bike itself and the software that controls it.

            The bike: a remarkable upgrade from the 420. The changes were subtle, like the addition of Bluetooth, but those changes complete transforms the indoor cycle. Gone are the days of repeatedly trying to sync the sensors. Now, you turn the bike on (or plug it in) and it just works. The controlled resistance is actually controlled resistance. The software program/routes control the resistance with amazing precision. You feel the resistance increase as you are going up a 6% grade and feel it release when heading down the other side. The new little remote control changes the gears and gives the bike a "life-like" feel. It finally does everything it says it does. Riding it is a joy. And a serious workout. I have used it extensively over the winter to keep the speed and tone that I achieved during the Spring/Summer season. I have the cycle right in front of a 40" screen TV for added enjoyment. I have recommended this indoor cycling to others and have no reluctance in doing so.

            The software: Wow! I complained earlier that it was very buggy and either quit frequently or would not sync with the sensors. They have essentially fixed those issues. The virtual training software is amazing. It makes the indoor cycle truly versatile for training and the much dreaded "interval training." I found that using this indoor cycle regularly (at least 4 times a week) has made me a much stronger cyclist when I finally get outside for a "real ride."

            The improvements between this and 420 are night-and-day. To say that I am very happy with the Phantom 5 is an understatement. Thank you Cycelops for working to perfect the indoor cycle.

            • Describe Yourself:
            • Avid Cyclist

            (8 of 9 customers found this review helpful)

             
            2.0

            Hardware vs. Software

            By 

            from Newport Beach, CA, USA

            Verified Buyer
            Site Member

            Comments about CycleOps Phantom 5 Indoor Cycle:

            It has been very difficult for me to review the over all product objectively so I had to group my assessments/opinions into two catageories as such:
            1. The Hardware: Which is the actual indoor cycle itself
            2. The Software: Which is the Virtual Training Software

            Here are my thoughts and opinions for each:

            Hardware (CONS)
            1. Most frustrating is that the bike resistance cannot be adjusted without a widget such as a tablet, phone, or PC. The hardware is essentially useless without at least one of these or without the purchase of a remote for an additional $60 on already $2200+ indoor bike. Whether you have the widget or not do not plan on being able to just get on the bike and ride.

            2. The seat post boss when adjust to my fit needs rubs my thighs with every pedal stroke. Also, if you have a short partner/wife/family member etc... you will most likely need to purchase a different saddle height adjustment post. Not sure if the shorter post will still accommodate taller people or if you will need to swap them out when switching riders. For my wife the seat post level rubs on her legs regardless of its rotation (She is 5'4" and the stock seat heigh is too high for her).

            3. If you sweat generously (like on 1 hour plus ride) the sweat off the back side of the rider wets the inertial wheel and interferes with the resistance/control loop.

            4. The leveling pads require you to hunt down a wrench to adjust them. Not ideal if you move your bike around a lot to clean underneath it or to use it outside in the sun on a nice day etc....

            5. Shifting is actually awkward when trying to use a widget such as a PC/tablet/phone. It is not convenient to place the widget on the handle bars or near it for several reasons. First being you want the handle bars for shifting positions and the second reason being is that dripping sweat on touch screens has the effect of stopping or sometimes even loosing your ride. Very frustrating especially if you are in "Race Mode." So this puts the devices somewhere off to the side so you have to know shift your body away to shift gears with sweaty hands on touch screen or keyboard.

            6. I personally do not like the adjustment levers being on all different sides of the bike but this is not a big deal just a nit pick.

            Hardware (PROS)

            1. Very stable frame and bike.
            2. Beautiful industrial design
            3. Easy to move around with a balanced center of mass
            4. Smooth pedaling with a "road like feel" under steady state resistance control

            Software (CONS)

            1. Free Ride at the time of this writing is limited to "1 hour" i.e. an effort to "force you" to subscribe to Virtual Trainer
            2. Virtual Trainer subscription for PC is different than for tablet etc... i.e. If you buy one you don't get access on all your home devices. You must subscribe each "type of device"
            3. There is significant lead/lag in the control loop from so many aspects. For example if you consider the visual cue for a grade change on the screen you do not feel it immediately. Some time must pass before you feel the change in grade compared to the visual cue. This is also true for shifting. When you shift from one gear to the next significant time passes.
            4. Better need for quality control on the virtual routes. Some routes simply do not belong in the data base due to their poor quality and impact on the control loop.
            5. Software does not sync between various devices i.e. tablet and pc for example. All syncing only takes place via the online portal.
            6. The route creation/editor portion of the software still needs some work. Difficult to get KML files to import natively. Units appear to be defaulted to metric on the PC. Little quirks but enough to merit mentioning.
            7. Estimated cadence has got to be way off. Especially on downhill rides. The downhill experience is a night mare and almost not even part of the workout. A compete waste of time and very very annoying.

            Software (PROS)

            1. Online challenges and races are a great motivator
            2. The certified routes are excellent
            3. Easy to use and understand from a workout perspective.

            Conclusion:

            Overall when the bike and routes perform well together the system is wildly fun and makes for great workouts. I highly recommend the product only if you can live with its current quirks. The reason why I rated it only 2 stars is due to the MSRP (expect to pay ($2200+ to $2700 depending on when and where the promotions are going on). At this price point I feel as if some of the more obvious details should not have been "rolled out the door" i.e no shifting mechanism native to the bike?

            • Describe Yourself:
            • Avid Cyclist

            (2 of 3 customers found this review helpful)

             
            5.0

            Best cycling purchase ever!!!

            By 

            from North Carolina, USA

            Verified Buyer
            Site Member

            Comments about CycleOps Phantom 5 Indoor Cycle:

            I purchased a Cycleops 420 Pro, the previous model about exactly a year ago. The Phantom 5 is basically the same with two small upgrades. After one year and more than 3,000 miles ridden on the trainer it has never missed a beat. Perhaps it is time, but so far it needed no maintenance and performs the same as the first day I used it. This trainer can do anything you may think of for an indoor trainer, or simulate riding or racing on the road. It is solid, you can stand up and do a full out sprint without any deflection of movement of the unit on the floor. With Virtual training, I ride a video route in a different country a couple of times a week. For specialized interval training, or testing, I find this unit better than doing it with one of my road bikes out on the road.

            • Describe Yourself:
            • Competitive Cyclist

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            29 Questions | 31 Answers
            Displaying questions 1-10Previous | Next »
            • Phantom 5 Indoor Cycle

              Q:

              Can you just get on and ride and get metrics like time, power, speed, cadence, distance, and hr or do you always have to be connected to some virtual party software.
              What is the subscription cost for virtual training
              Asked on 3/22/2017 by Rob from Charlotte nc

              1 answer

              • A:

                This requires pairing with a 3rd party device.

                Answered on 3/22/2017 by Community Answer from None
            • Phantom 5 Indoor Cycle

              Q:

              I just received the phantom 5. Can you wear a HR monitor during rides and will it be recognized in the CVT software? Also, does the CVT software record calories burned? If so where?
              Asked on 3/19/2017 by NewbieLisa from Kansas City,MO

              1 answer

              • Staff Reviewer

                A:

                As long as the device you're running CVT on can accept the signal your HR monitor is transmitting. CVT measures your Kj (Kilojoules) that you burn

                Answered on 3/24/2017 by Anonymous
            • Phantom 5 Indoor Cycle

              Q:

              Is the Phantom 5 a direct drive or can it "freewheel"?
              Recovering from a knee injury and cannot have "pull" on my knee if I back off like on a regular spin bike.
              Asked on 2/17/2017 by charles from ca

              1 answer

              • Staff Reviewer

                A:

                They are freewheel, not direct drive.

                Answered on 2/20/2017 by Support from SCG
            • Phantom 5 Indoor Cycle

              Q:

              Does this machine have a free wheeling action when you stop pedaling?
              Asked on 1/19/2017 by Dennis from LANCASHIRE UK

              1 answer

              • Staff Reviewer

                A:

                It does

                Answered on 3/22/2017 by Anonymous
            • Phantom 5 Indoor Cycle

              Q:

              Does this machine have a free wheeling action when you stop pedaling?
              Asked on 1/19/2017 by Dennis from LANCASHIRE UK

              1 answer

              • Staff Reviewer

                A:

                Factory settings are free wheel when you stop pedaling. You can purchase a kit if you want to make it a fixed gear.

                Answered on 3/22/2017 by Anonymous
            • Phantom 5 Indoor Cycle

              Q:

              Hi
              Will this product display power (and other data like cadence or speed) on a Garmin cycle computer (e.g. Edge 800)? I see that it has ANT+ connectivity, but worry that there might be connectivity issues?
              Thanks
              Asked on 1/17/2017 by JG from London

              1 answer

              • Staff Reviewer

                A:

                Yes it will display Power and Speed on a Garmin.

                Answered on 1/20/2017 by Support from SCG
            • Phantom 5 Indoor Cycle

              Q:

              I had a question about the resistance being auto or Manuel or both, (since I saw the resistance knob on the photo) but after I saw a previous post about it being fully automatic, I have a new question... While riding on level terrain or climbing, how do I simulate changing gears (gear ratio)? For ex. I'm riding along (in Zwift) and want to keep my cadence at 95-100 rpm but want to maintain 20-25 mph (such as keeping up with the pack in a group ride in Zwift)? Or for climbing, I want to go from seated to standing which means I would need to increase the resistance to simulate changing 2 gears higher? How can this be accomplished if the resistance is fully automatic?
              Asked on 12/24/2016 by Dale from Riverside, California

              2 answers

              • A:

                I change the resistance up or down using the remote that is on the handlebar. It's a push button thing. They want about $75 for it but on a $2,000 bike I shamed them into sending it free.

                Answered on 2/19/2017 by Pilot from Seattle
              • Staff Reviewer

                A:

                This is not possible in Zwift, they do not support virtual gearing (which is what you are looking for) Cycle Ops virtual Training detects the Phantom 5 and you can setup virtual gearing to simulate exactly what you are looking for.

                Answered on 1/11/2017 by Eric from SCG
            • Phantom 5 Indoor Cycle

              Q:

              Will the Phantom 5 automatically adjust resistance with a training program such as Zwift? Or will I have to adjust resistance manually? Or both (auto to simulate terrain & manual to simulate gear ratio)?
              Asked on 12/24/2016 by Dale from Riverside, California

              1 answer

              • Staff Reviewer

                A:

                You cannot manually adjust the resistance on the Phantom 5 and at this time it's only Virtual Training compatible, not zwift.

                Answered on 1/11/2017 by Eric from SCG
            • Phantom 5 Indoor Cycle

              Q:

              Hi, first of all, sorry for my English.. Is it possible to use Phantom 5 with "Power Agent", for create personal workout? Or there are other ways to create personal workouts?
              Thank you
              Asked on 12/15/2016 by fabio from Italy

              1 answer

              • Staff Reviewer

                A:

                You would need to use virtual Training to create a Phantom 5 compatible workout.

                Answered on 1/11/2017 by Eric from SCG
            • Phantom 5 Indoor Cycle

              Q:

              I am using the Cycleops Virtual training program. Resistance seems to be way off. As I increase cadence, the resistance gets easier. Souldn't it get harder? I can not seem to get power (watts) over 140+ when the workout calls for 100% FTP which for me is 257.
              Thanks
              Asked on 12/14/2016 by dutchman from Erie, CO

              1 answer

              • Staff Reviewer

                A:

                Actually if it's set to 200 watts the faster you pedal the easier the effort gets, and the slower you pedal the harder it gets.

                Make sure your FPT is set correctly in CVT that could be causing this.

                Answered on 1/11/2017 by Eric from SCG
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